speaker-info

John Palmer

AT&T Services, Inc.

John Palmer
Senior Vice President and Chief Learning Officer
AT&T Services, Inc.


Palmer was appointed to his current role as senior vice president & chief learning officer of AT&T in February 2016. In this role, he oversees the award-winning AT&T University along with talent acquisition.

Previously, Palmer was vice president, AT&T University Operations Training, where he partnered with leaders in fulfilling their strategic and tactical goals of increasing productivity, increasing revenue, and meeting financial and service targets by ensuring the delivery of outstanding training.

Prior to that he was vice president, investor relations, where he contributed to all critical investor relations functions in earnings preparation along with designing and delivering key financial messaging.

Palmer joined AT&T in 1999 and has held numerous leadership positions including roles in mobility, operations, sales, strategy, and care. He holds a bachelor’s degree from Baylor University and a master’s in business administration from the University of Dallas.

My Sessions

A Conversation With a Learning Leader at AT&T

Ballroom

Rethinking the Role of CLO

Ballroom

This panel discussion will explore the past, present and future of the CLO role and uncover key trends and ideas about where it’s headed. The interactive discussion, moderated by Chief Learning Officer’s editor-in-chief, explores what learning leaders do to prepare for the future as well as what they should stop doing.

Panel Discussion
READ MORE

Building a Resilient Learning Organization

Ballroom

The second conversation of the morning explores how to build an effective learning organization. Moderated by Chief Learning Officer’s editor-in-chief, the conversation will explore the strategies and tactics of a learning organization that delivers results.

Panel Discussion
READ MORE